'SPAN.COM' is a website and trading name of Worldspan Communications Ltd.

All our systems, both online and offline, comply with the Data Protection Act (1998), the Payment Card Industry Data Security Standard (PCI DSS). and The Privacy and Electronic Communications (EC Directive) Regulations (2003).


How do you respect my privacy?

When an order, enquiry, or quote is placed via our web site, your name, address and order details are sent directly to our secure system, and are kept in our database for future orders, enquiries or quotes. With the exception of the data processors listed below, we will not share this information with any third parties, unless legally required to do so.

When I order from span.com are my personal details safe?
We use Comodo SSL encryption technology during your visit. You will find that during your visit to parts of our site (pages prefixed with https:) the url bar of your web browser will turn green. This indicates that SSL is active and any data you enter is secure.
Furthermore, we hold a website identity assurance warranty of $250,000. This means that you are insured for up to $250,000 when relying on the information provided by IdAuthority on this site. The procedure to obtain this authentication is rigorous; full details may be found by clicking on the Corner of Trust in the bottom-right-hand corner of any secure page.

Is my security protected?
As required by the PCI DSS regulations, we never take, see, or hold any of your payment card details. Any card details you enter are directly on the card processor's web site, and not on any of our systems.
To ensure that your payment card is not used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

Will I be added to any mailing lists?
We operate an 'opt-in' rather than an 'opt-out' policy, so you will not be added to any mailing or marketing lists unless you specifically request to be. We  currently email a weekly newsletter to those customers who choose to receive it.

Can I see the information stored about me?
If you wish to view the information we have stored about you or if you have any other questions relating to privacy matters, please call or write to us, or email privacy "AT" span.com.


DATA PROCESSORS
We may share the following details with any of the following data processors :
Card Payment Processor.
Your name, address, phone number & email address are passed to our card processor so your payment can be taken.  We do not take or see your card details at any point, as you enter them yourself on their secured internet connection.  We then receive confirmation of success or failure of the transaction.
Couriers.
Your name, address and phone number are required for the delivery of your order.
Suppliers.
Your name, address, phone number & email address may be required by a Supplier or Manufacturer, in the case of a direct shipment from them, or for the purposes of licensing a software product.
Review websites.
Your name, email address, and order number may be passed to an independent review website, to enable you to create a review about our website and service.



Unit 19,
Red Lion Business Centre,
Red Lion Road,
Tolworth, Surbiton,
Surrey,
KT6 7QD
England -UK
SPAN.COM
New Malden
Kingston Upon Thames
Esher
Hampton
Thames
Ditton
Richmond
Wimbledon
Teddington
Earlsfield
Mitcham
Croydon
SPAN.COM local MAP

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