Here you can get help & support from us, from our manufacturers, and information on some of the more technical aspects of our products..

Are you having a problem with a product?

  • Check the connections and whether any drivers need to be installed.
  • If it is a hard drive, make sure it has been formatted correctly.
  • Check the manufacturer's website for support, as other people may have had this problem before.
  • Check the manufacturer's website for any firmware or software upgrades.
  • If you are sure there is a fault with the product, check whether the manufacturer has a direct replacement service. This is normally the quickest method.
  • Alternatively, get in touch with us via the "contact us" page, by email, phone, or in person.
  • We can advise if there is a solution, or if a replacement will be needed.
  • We will then give you an RMA number, so you can send the product back to us for testing and replacement.

We use cookies to give you the best experience possible. By continuing to navigate through this site you consent to the use of cookies in accordance with our Cookies Policy