First Step:

Download Synology Assistant to locate your Synology NAS on your network. It is available for Windows, Mac or Ubuntu :

Once you see your NAS listed in Synology Assistant, simply click on it, and it will open in your Web Browser. If you are unable to see your NAS, there are alternate ways of finding it, such as scanning your network, checking your router/switch or by going to:

If we have set up the NAS and RAID for you already, you just need to log in. We set the default username as admin and password as password.

If you are setting up your NAS from scratch, you will need to follow the installation instructions on screen.


Second Step:

When you have logged into your Synology NAS for the first time, we recommend doing the following :

  • Change the password for the admin account
  • Create accounts for each person who will be using the NAS
  • Create shared folders for each person or group
  • Connect to these shared folders from computers on your network


Synology QuickConnect

The QuickConnect service allows end-users to access their Synology NAS remotely over the Internet, users will have access to the full GUI, identical to accessing the NAS locally. Before this service is available, users will have to register their NAS with Synology.

In DSM, go to Control Panel QuickConnect Enable QuickConnect.

After registering your NAS and enabling the QuickConnect feature, open ‘EZ-Internet’ icon in DSM and follow the wizard to complete installation for remote access.


Map/Mount NAS as Network Drive

Users can map their Synology NAS as a network shared folder or a network drive for faster access. Drive mapping allows Windows/Mac users to access their network drives through the ‘My PC’  or ‘Network’ interface. You can perform tasks, import and export data directly from the NAS, via Windows File Explorer or Spotlight.


Synology Package Center

Synology’s Package Center offers a wide range of apps to help users utilise their NAS to their preference. The variety of apps available for download will have a relevant description, with how the app can fit into business work-flow. We recommend looking through the selection and install appropriate apps for your needs and requirements.


Time Machine Backup

Time Machine is a backup utility distributed by Apple MacOS. The software is designed to backup your Mac seamlessly to a network-attached-storage device manually, or automatically on a schedule. Users can backup their entire system, or specific files and folders including apps, music, photos, email, documents and system files. Users can restore from their Time Machine backup in the event of a file corruption or drive failure.


Hyper Backup Sync

Hyper Backup Sync is a backup utility tool that combines backup, restoration and synchronisation functionalities into a single app that can be accessed through DSM on your Synology NAS. Users can easily transfer their data to local/remote server, or to a commercial cloud storage service.

Hyper Backup Sync features deduplication technology to reduce data size, required bandwidth and time spent backing up your machines.