Having problems with a product?

First, please check the following…

1

Check the connections and whether any drivers need to be installed. If it is a hard drive, make sure it has been formatted correctly.

2

Check the manufacturer’s website for support, as other people may have had this problem before.

3

Check the manufacturer’s website for any firmware or software upgrades.

4

If you are sure there is a fault with the product, check whether the manufacturer has a direct replacement service.

If you are still having issues with your product, contact the manufacturers’ support:

Alternatively, get in touch with us via the Contact Us page. We can advise if there is a solution or if a replacement will be needed.